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AICPA Diversity, Equity, and Inclusion Inclusion Matters My Two Cents Running

Death by a Thousand Cuts

Image by Jan Steiner from Pixabay

Where are you from? You are so articulate! You speak English so well. The most qualified person should get the job. Why do your people do this? You should smile more. This is a new technology that you probably have not heard of.

To some, this may look like a mishmash of unrelated sentences. Others reading this may already feel their heart rates speeding up and annoyance setting in.

Have you ever just been hanging out, minding your own business and had someone, who may or may not know you, come up to you and touch your hair (and even when they ask, they don’t wait for an answer before acting)? Perhaps you are at work and someone calls you Susan, but your name is Whitney and Susan is the other (insert underrepresented group here) on the team. Maybe you are the only woman on an all male team and, despite your seniority, you are constantly asked to take notes or organize lunch.

Several years ago I ran the NYC Half marathon. My favorite part of this race is when I get to run through an empty Times Square and imagine myself in a movie, fleeing zombies in a post-apocalyptic world. That year, the weather was dismal, cold, and rainy. I also happened to be wearing a long-sleeved, zippered running shirt. Even in the horrid weather, it was still a blast to get into Walking Dead mode on the traffic-free streets. Luckily for me, my husband met me at the finish line with a dry jacket and a ride back home to Brooklyn. It was only when I got home and was unzipping my running shirt that my husband yelled, “Oh my god, what happened to your chest?”

I ran to the bathroom mirror (and by ran, I probably mean, limped) and, upon seeing my chest, I too yelled out, “Oh my god, what happened to my chest?”

It turns out that the combination of wet skin, numbing cold, and the tiny movements of a zip during a 13.1 mile run can result in a significant loss of skin from ones chest. It was enough that the pain of hot water on my exposed flesh made me a little faint, and it was enough that I still have a scar near my collarbone. It was enough that I never wear new clothing on a long run and I try to avoid zippered running shirts. But this? This is how microaggressions work. A microaggression does not exist because someone said or did something to you just that one time, and just you, and it never happened again. Microaggressions are those little thing that are said and done, over and over and over again, until they break your skin, until they cause damage and, if left unchecked, that damage can be significant.

A while ago, I shared, with the Journal of Accountancy, an experience I had working on a project a few years ago. On this team of about twenty people, two of us were Black women and we looked nothing alike. When I say nothing alike I mean, we were not the same height, our hair was not the same color, we had different hairstyles, and we didn’t even dress alike. Also, I was in a supervisory role, and she was not. I say all of this because I was bemused when a couple of my colleagues would confuse me for her and vice versa. A colleague would ask me the status of work he had given her to do and call me by her name while he was doing it. And, no, our names were nothing alike either. This was happening two months into the project and happened more than once. If this was the first and only time this had ever happened to me, I may have explained it away by assuming I worked with people who were really bad with faces and names. But it happens often, especially as I regularly find myself in spaces where I am the only Black woman or one of a very small number.

When a non-white American is complimented (on a regular basis) on how well they speak English, it begs the question, why wouldn’t they speak English well? Things don’t get much better when those same people are asked where they are from. Saying Brooklyn, Billings, or LA, is often followed by, “no, I mean, where are you really from?” If you ever find yourself wanting to ask that question and it is not in response to them saying “when I first moved to this country”, don’t ask. Instead ask yourself why you are about to ask that question? What makes you think that person is from anywhere but here? Do you perhaps need to rethink what an American is?

If you are at work and you are about tell your female colleague that they need to smile more or when you assume that any new technology will confuse your coworker because they are older than you, pause and think. Do you advise your male colleagues to smile more? Why are you asking your female colleague to smile – is it relevant to her job? What makes you assume your older colleague is any less tech-literate than anyone else? Did they just tell you that this was the first computer they have ever used?

All too often, the harm of microaggressions is not with intent. The unfortunate thing is that harm can still be done even when it is not meant. Microaggressions generally occur because of unconscious biases and/or a lack of knowledge. We all have unconscious biases and by all, I really mean each and every one of us. None of us is all knowing, not even Ken Jennings. If we accept these two facts, we can take steps to keep from making the mistakes that result in a microaggression. An excellent start is just slowing down. Life is not trying to buzz in first, so take a moment, take a breath, and think about what you are about to say or do.

As hard as we may try, we may still say or do something wrong. Growing from those moments requires being open to improvement. If someone points something out to you, take that feedback as a gift and ask questions. Ask about the impact of your words and actions, lean in and be vulnerable, tune into your empathy and try to understand what it is like on the other side of the moment. Don’t withdraw into a defensive space but, instead, move into the moment and work to separate the difference between your intent and the impact. It is said often, and we really need to do it – get comfortable with being uncomfortable.

If you witness a microaggression, take steps to interrupt the bias. People are generally more open to listening to a third party, a bystander, than to the injured party. When you have this conversation, remember to speak only for yourself, and not for the person who has experienced the microaggression. Also, do not be accusatory – you must speak about the impact and not assume the intent. Use your “I” words and talk about how this moment has made you feel. If you are the person who has experienced a microaggression, in the same manner, speak about how you have been impacted and do not presume the intentions of the person who has committed the microaggression.

Most of us want to be good people but it is not enough to be good. We must continue to be aware that good people make mistakes and what makes us better is by being, not only open but actively seeking to learn. We must expose ourselves to spaces outside our comfort zones and enter those spaces with curiosity and a willingness to do be vulnerable and do the work. So let’s be courageous, go forward with compassion, and approach our situations conscious of many learning moments our lives bring us.

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AICPA Diversity, Equity, and Inclusion Inclusion Matters Inspiration NYSSCPA PSA Where We Are

Building Generations

Photo by Jeppe Hove Jensen on Unsplash

When Bernadine Coles Gines, the first Black woman to receive a CPA license in New York, was a kid, she and her little sister, Dr. Ruth Coles Harris, were so into playing office that Bernadine once asked Santa to bring her paper clips for Christmas. So it really is no surprise that Dr. Coles Harris and Ms. Coles Gines, were both valedictorians of their class in elementary school, high school, and college. Following in Bernadine’s steps, Ruth attended Virginia State College, and majored in Business Administration at the undergraduate level. One of the required classes was accounting and it turned out to be her favorite. “I could just stay up all night working.” But it was 1948 and, because there were practically no opportunities for CPAs in the United States at that time, none of the historically black colleges and universities (HBCUs) offered accounting as a major. As I have mentioned, the two year work experience requirement meant most Black people were excluded from the CPA profession.

The head of the business administration department at Virginia State College at the time, Dr. George Singleton, was the fifth Black graduate of New York University’s (NYU) school of business administration. He encouraged both sisters to follow their dreams and work towards becoming CPAs, as impossible as that path appeared at that time. The sisters both moved to New York and attended graduate school at NYU, both majoring in accounting. After graduation, the homesick Ruth moved back to Virginia, to be a professor at Virginia Union, while Bernadine went on to make her historical mark on the New York CPA profession.

Back in Virginia, there were no opportunities for Dr. Coles Harris to become a CPA – accounting firms would not hire her to fulfill the experience requirement, but she did not give up hope. When Ms Coles Gines became a CPA, Dr. Coles Harris was even more motivated – if Bernadine could do it, so could she. In 1962, Dr. Coles Harris decided to take the CPA exam. As a professor she felt that she could not encourage her students to take an exam, one that had low pass rates, that she was unwilling to take herself. On her first try, she passed all but one part of the exam. Five months later, the opportunity to take the outstanding part in Virginia Beach but, because of segregation, there were no hotels in Virginia Beach where she could stay. The thought crossed Dr. Coles Harris’s mind of making a civil rights stance, but she decided to defer that moment and, instead, focus on getting the exam done (you have to pick your battles). She found a hotel in the nearby town of Norfolk. Dr. Ruth Coles Harris passed that exam and, in 1963 became the first Black Woman to receive a CPA license in the State of Virginia, making her own history nine years after her sister.

100 years after the first Black person received his CPA license, there are still very few Black CPAs. Per the AICPA, in 2018, only 2% of CPAs in U.S. CPA firms were Black and only 1% of partners were Black. A recent CalCPA and IMA study noted eight factors that contribute to the lack of diversity in the CPA profession:

  • Lack of exposure to the profession prior to college
  • Stereotypes regarding lower mathematical aptitude
  • A disproportionally higher need to begin earning income immediately after receiving a bachelor’s degree
  • Discrimination experienced by parents or earlier generations from the business community
  • Insufficient support during college
  • Lack of business school professors with whom diverse talent identifies
  • Perceived exclusive environment and inequitable treatment within the profession
  • Lack of visible, successful diverse talent in senior levels of the profession

In the CPA Journal, NASBA’s Alfonso Alexander shared how the CPA profession is a generational one where most CPAs have a family member who is or was a CPA, giving them exposure to the profession. Many people of color do not have anyone in their network who can explain what a CPA is and what opportunities are in the profession. A history of exclusion led to a lack of diversity in the CPA profession and, as a result there are still very few Black families that include a CPA who can expose future generations to the profession. Instead, these future generations may stumble upon the exposure through a teacher or professor, as with the Coles sisters, or once they have started their careers, when they cross paths with a CPA through work.

To address this challenge, in 1980, the National Association of Black Accountants (NABA) launched the Accounting Career Awareness Program (ACAP) to fill the generational role for underrepresented ethnic groups and “increase the understanding of accounting and business career opportunities”. Working with NABA, the New York State Society of CPAs created the Career Opportunities in the Accounting Profession (COAP) program in 1987, to be a part of this vitally important work. I have met CPAs who are products of ACAP or COAP and all of them have told me that they are CPAs because of those programs. We cannot understate that value – even if the ACAP and COAP students do not become CPAs themselves, they can now, armed with a greater understanding of what a CPA is, encourage a friend or family member to consider the profession.

Bernadine Coles Gines and Ruth Coles Harris were both extremely driven and smart women, who each graduated at the top of their class, yet they had to face incredible challenges to attain their CPA licenses. They had a role model in a professor who exposed them to accounting, supported them in college, and encouraged them to strive even though they faced discrimination. As Ruth Coles Harris stated, the exam is difficult enough and, if we want an inclusive profession, we need to address the other factors that are keeping some out.

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AICPA Diversity, Equity, and Inclusion In The News Inclusion Matters Inspiration Props Where We Are

The Past, The Present, The Future

John W. Cromwell

If the way things are had nothing to do with what has come before, history wouldn’t be something taught at school. However, we learn in many arenas that the past plays a big part in shaping the present and the future. Both graphite and diamonds are carbon, nothing but carbon, yet they are very different from each other because of the environment in which they are formed. What happened to the carbon in the past, determines whether is a diamond or graphite today. Is there any story that we can tell that does not involve cause and effect?

On April 17, 1896, the Certified Public Accountant (CPA) designation was established in law in New York. 25 years later, in 1921, John W. Cromwell became the first Black CPA. This year we celebrate the centennial of his achievement and the doors Cromwell opened. When, as a member of the class of 1906, Cromwell graduated from Dartmouth, he was its top science student and then went on to get his masters, also from Dartmouth, in 1907. Despite these achievements, it was 15 years before Cromwell became a CPA, and not through any fault of his.

A native of Washington, D.C., Cromwell had returned home after graduation and discovered that he faced two barriers. First, because he was Black, he was not allowed to sit for the CPA exam in Washington, D.C., Virginia, or Maryland. He also faced a barrier, that would stymie many Black people who wished to become CPAs – the experience requirement. In those states, in order to become a CPA, you were required to work under the supervision of a CPA, something that became the biggest barrier, for Black people, to become a licensed CPA. Even as recently as the 1960’s Bert Mitchell, who was the 100th Black CPA in the United States, struggled to find a job with an accounting firm. Despite graduating at the top of his class, 25 firms would not hire him, using their clients’ attitudes (it could never be their own) toward people of color as an excuse. A window opened for Cromwell in 1921, when New Hampshire instituted CPA laws that did not mandate the experience requirement, and Cromwell took advantage of the opportunity. He traveled to New Hampshire, sat for, and passed the CPA exam in 1921.

Fulfilling the academic requirements of the CPA license is difficult enough – right now, only about half of those who take the CPA exam pass it, and back then an even smaller fraction passed. Now, imagine that you had to wait 15 years, and travel over 500 miles, just to be allowed to even try to suffer through it, despite having graduated from an Ivy League school, at or near the top of your class. Because of their race, the first Black CPAs faced and overcame groundless barriers that had nothing to do with their abilities and everything to do with people’s biases, discriminatory views, and actions.

100 years ago, when Cromwell became a CPA, he became an example of the possible and opened the way for others to follow. Perhaps in 1926, when Cauncey L. Christian took the CPA exam in Kentucky, Christian was braver because Cromwell had shown what was possible. Christian sat for the exam at a time when the exam was not open to Black people. So, in that exam room, Christian had a concern that the other 49 White men taking that exam did not. Although Christian was light skinned enough to pass for white, he must have been fearful of his race being discovered. But, because of his courage, out of the 50 men who took the CPA exam, Christian was one of 7 who passed and, by doing so, became the third Black CPA in the United States. As each Black CPA was licensed, more Black students saw a path to the profession opening up for them as well.

2021 is the Black CPA Centennial and, in commemoration of the trail that John W. Cromwell blazed a century ago, several organizations, including organizing partners the American Institute of CPAs (AICPA), Diverse Organization of Firms, Inc., Illinois CPA Society, National Association of Black Accountants (NABA), and National Society of Black CPAs (NSBCPA) will recognize Black CPAs and push for greater progress. The themes of the centennial are honoring the past, celebrating the progress that has been made, and continuing to build the future.

As we learn about the history of our profession, the pioneers, the challenges, and the triumphs, it should help us better understand its current state. The more we know about the history of exclusion, the better we can understand the lack of diversity and the lack of inclusion of various demographics, especially in leadership positions. We should think harder and question if the status quo exists for any better reason than the environments that existed in the past. We should remember and honor those who, in addition to having to work hard had to find their success, had to navigate around or through the arbitrary biases of others. Most of all, we should look at our present and what we can do now to create an environment that builds a future of belonging, equity, and inclusion in our profession.

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AICPA In The News My Two Cents PSA

Taking Over…

a-woman-buries-her-face-in-her-hands

Last year, I visited Atlanta Airport seeking an incident report. The airport is a massive place and, after I found a very helpful airport employee, I wound up outside the emergency services offices. Fortunately, the staff was both friendly and helpful and, within minutes, the gentleman I was speaking with was asking his colleague to look up the incident in question in order to provide me with the information I needed for the next steps forward. It all seemed very easy until it wasn’t. His colleague looked at his screen and then stated that something seemed to be going on and his computer was not responding. After trying a few things without success, I was given a phone number to call and follow up. I was to get what I was looking for within the next couple of days.

I left and heard nothing for almost a month, which actually worked out for me because I was traveling a lot and would not have been able to do much with the information. When my call was finally returned, I learned that the reason it had taken so long was that the city of Atlanta had been taken down by a Ransomware attack. The day I was at the airport, was when the attack was happening! Imagine that, I was in the midst of a lot of drama and excitement and had no idea. The only story I have to tell is that I saw a blue screen of death and then it took three weeks for my call to be returned.

I will say this: if anyone is affected by a ransomware attack, my story is probably the best outcome to have. A couple of years ago I shared a story about my friend whose clients were victims of ransomware attacks where $300 to $600 was demanded of them. In that time, ransomware attacks have become more sophisticated and a lot more frequent. Cryptocurrencies have also contributed to the boom because it makes the attackers more difficult to track down. As I wrote in a piece on ransomware, the first known ransomware attack happened in 1989, where the attacker sent floppy disks to attendees at a conference. A program on that disk locked the computer on its 90th restart, demanding $189 of the user for a resolution. The Atlanta ransomware attackers demanded $52,000 (and it took over $2.5 million for the city to recover from the attack). The attackers may ask for what may seem as relatively small amounts when they attack but it adds up. In 2016, ransomware attackers made over $1 billion and that amount climbs every year. In addition to the upfront cost of the ransomware demand, often a victim has to spend a lot of time and money recovering from the attack. I mentioned before that Atlanta spent over $2.5 million and they are not alone. Ransomware damages are predicted to reach $11.5 billion this year.

As you can see from my friend’s experience and that of Atlanta, there is no victim too large or too small for an attack and so it is imperative for all of us to take steps to protect ourselves and do what we can to mitigate any damages should we be attacked.

  • The first easy step is backup, backup and then backup offline. Because I have had backups fail on me, I try to have two backups of information and itis important to make sure that your backup is separate from your computer. In this way, should your computer be attacked, your backup will be someplace else.
  • Then try to use two-factor authentication for your logins. Many applications and websites already insist on this but try to make it a habit for yourself, whether or not someone else is doing it.
  • Update your passwords regularly – yes, it’s a schlep but especially with very regular news about companies being hacked, companies that house your sensitive information and logins, it makes sense to keep changing these.
  • Be careful about opening up emails and clicking on attachments or links in those emails. I know we live in a world with way too many emails and way too little time, but think before you click. If you receive an email you are not expecting, check to make sure that it is a valid email. Just last week, I received an email from a fellow CPA and when I checked with her, it turned out that her email was hacked and was sending out malicious links. If the tone and language of the email are vague or don’t sound like the voice of the person you have dealt with in the past, double-check with the person. It doesn’t take long and can save a lot of pain.
  • Update your software. A lot of ransomware takes advantage of vulnerabilities in software and taking advantage of the fact that many people do not regularly update their software. Set your machine to update automatically, then you don’t even have to think about it.
  • If, unfortunately, you are a victim of a ransomware attack, think on it before you pay. You are dealing with criminals. Although it seems that more often ransomware attackers do restore machines after attacks (it’s better for business, apparently) it is not assured. Often people find that they have no option because they do not have a recovery plan. If you have the option of recovery, it is easier to make the decision on whether or not to take the chance of paying.

Ransomware is on the rise and so it seems that more of us are at risk than before. It is smart to take a few protective steps if only to keep you from taking weeks to return a call.

 

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AICPA Inspiration My Two Cents NYSSCPA Running Uncategorized

Three Words for 2018? We Got This!

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Over the last week, I have been thinking about 2018. I don’t know about you, but 2018 snuck up on me. One moment I was caught up in the day-to-day of 2017 and the next moment 2018 was just a couple of weeks away! After my initial panic, I thought – well, it’s great because I get to think of my three words. Three words? Well, if you haven’t been on this journey with me before, I shall explain. In 2012, I met and was inspired by Tom Hood and he introduced me to the Three Words approach, which came from Chris Brogan. At the start of every year, now, I sit and think about what three words I would like to guide me through that year. During the year, I come back to those words, to help center, direct and motivate me. Over the last few days, I have thought about how to make this work better for me, and I determined that I must display these words to remind me, even when I am not thinking about being reminded, to move me when I feel stuck and to hold me accountable. I say this in part because, 2017 was a challenging year for me and I found that I often lost track of my guiding lights. Involved in, and sometimes overwhelmed by, the moment, I often forgot to even look for my words. Putting the words everywhere, will go a long way to keeping me mindful of that.

Last year, I started looking back over my year and I have found this to be a great way to assess how things went and to help me set my intentions for 2018. My three words:

Imagine. This is the first word that came to me. During 2017, in part through work and volunteering with the New York State Society of CPAs and the AICPA, I have had some truly new experiences. I have learnt how to play poker and how poker skills can benefit me in the workplace; I have worked with a team to consciously inch towards better health – physically, emotionally, and spiritually – and that has included laughing more and skating in Byrant Park; I have collaborated with incredible people and presented in various spaces, from a national conferences to a college campus. During the year, I have been involved in conversations that have opened my eyes, that have ventured into spaces that are often afraid to even tiptoe into, that have renewed my hope when things have seemed bleak. I have often reminded myself to listen and to hear because that is when I find the moments that hit me hard and that get me to imagine and those moments are incredible. When we imagine, and step outside of what we know, we can find brilliance, we can find understanding and, just as important, we can also see and revise the not so great. In 2018, I want to imagine without fear of where my imagination will lead me. I want to imagine and be okay with when what I imagine doesn’t always work out. I also want to make sure that I make the time and space for my imagination. Back in 2015, I tried to create space for me to be bored, which is a big part of creating the space for imagination and, as the exercise stated, brilliance. It did free my mind in great ways and, looking back and looking at now, I know I need a lot more boredom in my life. And I still haven’t finished my Starry Night jigsaw puzzle!

Innovate. During 2017, I listened and took part in conversations about change. The conversations were about artificial intelligence (AI) about blockchain (and cryptocurrencies, like Bitcoin) and about cybersecurity. Other conversations were about what diversity, inclusion, and belonging mean and if and why it is important. We had conversations about what to do about all the change happening in our professions, in our world and in our lives. We talked about how we react to it and how we can embrace, be ahead of and even create greatness out of all the change. Beyond the conversations, we brainstormed and tried new things. We looked at the new approaches other took and ran with them. I spend a lot of time looking at challenges and how, sometimes, people take the same approach to resolving them and see minuscule results. As much as we tout how “change is good”, it is a human thing to resist changing the status quo. During this year, I want to innovate. I want to collaborate and brainstorm and determine to try something new. I want to embrace the difficult conversations, appreciate and improve upon feedback and, on my part, provide truly constructive feedback. I want to remember the power of synergy and never forget that the best innovations come through a community of people sharing, listening and taking risks.

Act. My third word came to me after I wrote and thought about my 2017 look back. When it comes to training, I have established and go with what gets me to success. If I have a race, I print up a daily timetable that includes rest days, cross training days and exactly what I shall do on each day (distance, goals, tempos if needed). The night before every training, I put out exactly what I am going to wear on the day and I determine my route. I think about and take away all my excuses so that, when I wake up, I just do exactly as planned and that gets me a step closer to where I need to go. I keep my schedule on the wall and tick off each day as I go along. During 2017, I often did not apply this approach. As a result, especially where I felt the stakes were high, I became adept at getting cold feet, at second-guessing myself and at putting things off until I decided it was too late to do them. There are many reasons why this happened but knowing the reasons and doing nothing about them is not helpful. I am going to do more acting in 2018. To help me do this, I am going to find the ways to take away my excuses, and I am also going to be more realistic about what I can get done, so that I don’t end up doing many things in a mediocre manner that only serves to disappoint me and others. I also must remember to be kinder to myself when I act and to see the power in action. I must remember that it is through action that I can bring value and have impact.

Before diving into 2018, I want to take a moment and meditate upon my previous three words:

2013 – Change, Discover & Motivate
2014 – Transform, Pursue & Collaborate
2015 – Receptive, Synergy & Service
2016 – Learn Fear & Community
2017 – Embrace, Persevere & Monchu

Several years ago, I went to Hawaii with friends and decided to take surfing lessons. I was a couple of months out of surgery and hesitated before I went out – I wasn’t at full strength, everyone else was going on a fun outing and I would be doing this solo, as no one else was interested. But, I had been thinking about taking a surfing lesson and I had told my surfing neighbor (who ultimately became my husband) that I was going to take a lesson and that made me feel accountable. During the lesson, I fell countless times, I scraped my knee and sometimes even got to the point where I was able to ride a wave while kneeling on the board. Then, I stood, and rode, and didn’t fall off. It was glorious and totally worth every fall, and the skin missing from my leg. When I finally fell off the board, I rose out of the water with a victorious yell! It is this that I must remember – it is a journey but it can only happen if I Imagine, Innovate AND Act.

Happy and wordy 2018 to you! Please share with me – what are your words for 2018?

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AICPA My Two Cents PSA Where We Are

Checking Up

smile

Several years ago, I was working on an assignment that had me flying out to Boca Raton, Florida, every Monday and returning to New York City on Friday night. It was great because it was a brutal winter in New York City and pleasantly warm in Boca Raton. It was terrible because it was close to impossible to get anything done over the weekend. One week, I had to admit that there I needed to get one of my teeth looked at. It had been causing me some pain and I knew I had to sort it out before it started hurting a lot. My challenge was to find a dentist who took patients on weekend days and who I could get to easily. I found one online and went in to see him on a Saturday morning. He determined that I needed a filling fixed and he got to work. What I remember about that day is how incredibly painful it was and how unsympathetically the dentist kept ordering me to “be strong”. I was traumatized – so much so that I did not go anywhere near a dentist’s office for years after that. I knew I should, but the memory of the pain and a dentist who was in need of a heart kept me away. Other aspects of my body were very well taken of; I went to my annual physical and that was always a pleasure, compared to my dental disaster. I brushed my teeth but, other than that, they were pretty much on their own.

One nights, I fell asleep while sucking on a throat sweet and, the next morning, I woke up feeling as though my teeth were about to fall out of my head. I was in a panic; I was too young to be toothless. I was desperate and looked up dentists located close to my office. Thankfully, I was able to find a dentist, a few blocks away, who was able to fit me in that very day. As he examined me, a poem from my childhood, “Oh, I Wish I’d Looked After Me Teeth” ran through my head. Fortunately, this time around, I get to keep my teeth. My dentist was a great guy who doesn’t believe in causing pain and suffering and NEVER says to me, “be strong”. I did, however, have to go through a series of appointments to repair the damage that had accumulated over the years that I had avoided the dentist, dentist I could have avoided. I have not missed an appointment since, although I get nervous when the machine turns on, even just to polish my teeth.

Like my teeth, a business needs regular checkups to maintain its financial health. Yes, a lot of companies review their financials on a monthly or quarterly basis, but how many are assessing their control systems and taking steps to update and analyze how they prevent and detect fraud? The fact that the median length of a fraud is 18 months before it is detected and that many frauds can last many years as in the cases of Bernie Madoff and Rita Crundwell, to name a few high profile cases, implies that these steps are not taken often and rigorously enough. No one really thinks that it will happen to them and some people think that their finance department, accountant or auditor will keep them safe from fraud. This is because they do not fully understand the roles and duties of their auditors and accountants. Other people don’t want to spend the money on fraud prevention and detection. However, when you start thinking that Rita Crundwell stole over $54 million and a quick search of the internet brings up many other recent cases of embezzlement of millions of dollars that have been discovered. There are many more that either have not been recorded or are of lesser amounts.

Think about this:

  • Fraud goes on for an average of 18 months but many go on for much longer.
  • Usually fraudsters start out stealing a little money but as times goes on and they are not caught, the amounts stolen grow and grow and grow
  • The knowledge that a company has allowed theft to go on under its nose for years can negatively affect its reputation, leading people to believe that it may not be a safe and ethical place to do business

These are just a few things to think about when it comes to detecting and preventing fraud in your company. It only makes sense to get a qualified Forensic Accountant, Certified in Financial Forensics to assess and evaluate your companies systems in order to beef up your fraud prevention programs and also, perhaps to detect possible fraud? Now, I learnt a very painful lesson before I started to take care of my teeth. Do you want to learn a hard, and possibly expensive, lesson before you take proper care of your business?

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AICPA My Two Cents PSA The Nitty Gritty

Stuff It

Back in the early days of my time as an auditor, I went on many inventory counts. Because companies would have to close their businesses while the inventory count was going on, they tended to happen over the weekend. I am yet to meet anyone who likes to spend their weekends at work and it is even worse when all of your friends are going to be sleeping in or doing something fun while you are at work. I could complain (and I am sure I did) but it was a necessary part of the work that I did and so I spent several weekends at a client, observing their inventory counts and carrying out audit tests. One particular assignment sticks in my head. I went to a company that had a very large inventory of bags of cement. I cannot, for the life of me, remember what the company did – whether it was construction or the manufacture and sale of cement. Either way, there was a huge warehouse, filled with stacks of these bags. I don’t know how much you know about cement but, what I found out that day is that cement is very powdery and the small particles are very good at escaping the bags that they are put into. You could see the air in the warehouse; it looked a little like the inside of a snow globe, except for the fact that no one would ever make a snow globe of mountains of brown bags. One of my tests involved test counting areas of inventory to see if my numbers tied up with the numbers counted by the client. I walked around sections of the warehouse and counted stacks of bags – the length, breadth and height – and multiplied numbers to come up with totals. I was not done though. I had to make sure that the mountains were made up of cement bags all the way through and not, say, hollow in the middle. So, I climbed up the dusty stacks of bags, fighting my fear of heights in the name of my mission, and checked to make sure that the stacks were not hollow. I then also had some of the staff at the company move some bags around to make sure that the stacks were made up of only cement bags and not bags of some other filler. I went home that day coated in a film of cement dust. I know my neighbors were wondering how an auditor could get so dirty at work – didn’t I just work with a calculator and pen? Ink stains were expected, but not cement. For all the complaining that I did about spending my Saturdays on inventory counts, I found a lot of the assignments, like this one, to be a lot of fun and rather exciting. I got to be queen of the cement mountains and bound about, on high, in the name of thoroughness.

If you have a company that sells or makes any kind of stuff, you will have inventory, which is also called stock. In accounting lingo, inventory is considered to be an asset because it is something that is expected to make you money in the future. For the very reason that inventory is expected to make you money in the future, it is important, for the health of your company, to safeguard your inventory, so that someone else doesn’t make off with it and, thus, your future money. I have spoken many times about many ways to prevent fraud and error with financial statements, but a lot of these steps can be translated into making sure that you hold on to your stuff.

In the world of inventory, your stuff disappearing is referred to as shrinkage. It makes it sound like you didn’t follow the instructions for laundering clothing, but it basically means that someone is stealing from you and, I don’t know about you, but I don’t like it when people steal my stuff. Any advice I can take to keep that from happening is good advice to me. The first step, in order to protect your inventory, is to keep it locked up. I have told you before about the steps my husband took to install physical barriers to access to his belongings in his studio. These are the types of steps that you should take in physically safeguarding your inventory, your stuff. Depending on what you have and what your needs are, the physical safeguarding may be locks, cameras, doors with security codes or even those fancy retina scanners that we see on crime shows. You should not only keep your inventory under lock and key but also limit access to the inventory to a few authorized parties. Only people with a reason to get to the inventory should have access. This makes it easier to trace the movements of inventory and it also serves as a deterrent to those who might think about pilfering inventory. If the list of suspects is a short one, those people might think twice about stealing.

The segregation of duties is also vital with inventory. The cycle of inventory begins with its purchase. Inventory is then stored until it is needed for manufacture or sale. Sometimes inventory is damaged, expires or is otherwise no longer of value to you and your company. When this happens, the inventory is either destroyed or sold, at a loss, to someone else who still finds it useful. Now, if one person has control over this process, from purchase to sale or destruction, there are many opportunities for fraud. For example, a person may take inventory, sell it for a profit and then write off that inventory as obsolete, pocketing the money made from the sale. Another example of fraud is ordering and receiving, say, ten items, but claiming that only nine were received. This person can then take the tenth item for personal use or profit.

Another very useful and important control is the use of preprinted, prenumbered documentation. These documents range from order forms, to receiving reports and shipping reports. All movement of inventory coming in and going out must be documented and those documents must be prenumbered. Gaps in the document numbering, or repeated numbers, will raise red flags that should be investigated. Missing documents should also raise red flags that should be investigated.

Inventory is your company’s stuff and it is important to seek out the advice and guidance of qualified CPAs to best protect it. Doing so dissuades potential criminals from trying to take it and also will make it easier to track it down, should someone take it. Taking the time to adequately plan and incorporate these controls into your inventory system can protect you from loss. I know I get worked up about people messing with my stuff and I am pretty sure you feel the same about the stuff that helps your business run.

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AICPA In The News NYSSCPA PSA Where We Are

Hear Ye, Hear Ye! It’s The Future!

 

Toward the end of June, I went into the New York State Society of CPAs offices (very lovely offices, I must say) to be part of a roundtable discussion on the future of the accounting profession. The discussion was distilled into a piece in August’s CPA Journal. Personal interest aside, it is a great read with a diversity of opinions on various issues regarding the CPA profession and the value of the designation. Along with me were three other professionals, all with different career paths within the designation of CPA. Somya Munjal is the founder of CPA for the People, which is a CPA services, business consulting and social venture firm. She is also the founder of Youthful Savings, whose mission is “empowering the next generation with financial education and entrepreneurship training”. Michael Durant is working on his master’s degree in taxation, while pursuing his CPA designation. That’s right, a master’s in taxation; that should begin to convey just how complicated taxation can be. Michael is also the cochairman of the advisory board for the Bronx School of Law and Finance, a school that he is an alumnus of. Jordan Frey is a senior account in EisnerAmper’s private business services group. As you can see on the company’s website, the group provides a wide range of services to businesses of all types and sizes. And then there is me – figuring financial forensics. So, in a room of four CPAs, you have a tax man, a social venture, financial education and entrepreneurship training guru, a private business services expert and a forensic accountant. Walking into the room, I was encouraged to find that I was in a room with people who validate my claims about the variety of professional paths that a CPA can take. It’s always a good feeling when your claims are validated.

We had a very interesting discussion about the different directions in which our CPA designation was taking us and, for all the differences in career we had, we had some real similarities. We were drawn by the high standards and ethics that are integral to being a CPA. I have written about how a CPA is considered to be a trusted professional, a characteristic that is an asset in someone you are dealing with when it comes to financial matters. I am happy to find that I am not alone. It is one thing for me to stand on my soap box and wax lyrical about the virtues of the CPA; it is completely something else, in a very good way, to be in a room with others who feel as passionately as I do about what we do.

I am sharing our conversations with you and, if you feel as though reading The CPA Journal diminishes your street cred, you can throw in a little Wu Tang Clan as your backing track, as you read a little bit about the future…

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AICPA The Nitty Gritty

Easy Going Down

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I am big on Ethics and I am glad when they are spelled out in a straightforward way. So, I am excited to see that the AICPA’s revised Code of Professional Conduct has made the subject of ethics easy to access and clearer. This is where the standards that CPAs are held up to are put into words and the easier those words are for everyone to understand, the better it is for all of us. It’s not just “trust me, I know what I’m doing”, it’s “look here and see what I am supposed to be doing. There is a code that I abide by and here it is in plain English.”