Tag Archives: communication

One Team, One Dream


Pyeongchang Olympics Cross Country Men

The Winter Olympics are going on and I am filled with joy. From the opening ceremony until the end, I am inspired over and over again. Just the other day, Ester Ledecka, from the Czech Republic, won a gold medal, on skis she borrowed from USA’s Mikaela Shiffrin. Athletes, representing their countries, come together to compete against each other while, at the same time, showing incredible sportsmanship, teamwork and support of each other. Four skiers from so-called “tropical” or “exotic” nations (Colombia, Morocco, Portugal and Tonga), who were among the last to finish, waited for the last athlete, from Mexico, to finish. They cheered him across the finish line and raised him in exultation. How incredible is all that?

Since I stepped out and started my own company, I have been spending a lot of time alone. Honestly, even though I was working in offices, my last few positions had me working mostly on my own. Seriously, I could go for weeks without talking to anyone about what I was working on. I would sometimes wonder if anyone cared. I started working on a project a few months ago and I am being reminded how powerful a great team can be.

Modern offices are designed to have more interactions among people – offices are more open, there are games set up in the office and people can hang out on couches. Imagine that, comfortable furniture in the office. With all of that, though, I am finding that the real trick to interaction and successful communication at work sits with the people. I have been in open office spaces where, for days on end, people say barely a word to each other. I have walked down hallways where the person heading towards me will risk breaking their neck by looking anywhere but at me – the horror of a greeting is strong, apparently. The Inner Auditor kept me thinking about the priority of people in a business and on a team.

In the work that we do, we are often under pretty stressful conditions – clients are almost never happy to see us, we have tight deadlines and we are often trying to make sense of things that don’t make sense to the people doing those things. Each of us is incredibly busy and run the risk of keeping our heads down just get through everything assigned to us, while staying within budget. With that kind of pressure, the temptation is high to just put our head down, plug in our earphones and only engage when absolutely necessary. I am sure that approach can get the job done but I know, without a doubt, that the structure of the team that I worked with ensured that we excelled.

We did not choose our team, but I ended up working with three incredible women who have made me better at what I do and how I do it. I believe that we all agree that we have benefitted from our experience together. Each member of the team has a knowledge strength and is more than willing to share what they know and help us get a little stronger too. Even as deadlines have loomed and hours have stretched, our team has prioritized wellbeing. We have been taking time to read more, laugh more and talk to family and friends more. Because our team has come together on these various levels, we are also able to communicate the difficult information that comes up during our work. Sometimes, a person may come across information that will either upset the client or lead to more work. Sometimes a person may realize that they missed something. In these cases, if communication is not good, that person may choose to remain silent. Instead team members may end up spending energy on hiding issues and hoping that they are not discovered. That is never a good thing. Not only did our team feel comfortable about bringing up the issues, we were always willing to brainstorm and work together to resolve them.

Although this may sound like I am seriously crushing on my awesome team (which I am) it is also a great lesson in the incredible value of having a team that is talking to each other and working together in order to produce great work. In an office where no one is talking, and people are not interacting, how long do you think it will take to realize that something is wrong? If people view saying good morning as something to be avoided at all costs, who are they going to tell when they think the person in the cubicle next to them is doing things that they shouldn’t? If people are not talking about what their fellow work mates are doing, how are they to know who to turn to for assistance and will they even feel comfortable approach Janice who barely grunts when they come across each other in the office’s common space? And then, when fraud or error is found at the company, can you really be surprised that it took as long as it did for it to be discovered?

The time you take to get to know the people you are working comes with benefits that are worth far more than that time. It takes more than knocking down walls and providing great coffee. We spend a lot of time talking and reading about the impact of communication. We know this in theory but how often do we put energy into putting this into practice? I know that each one of us stepped outside our comfort zones in order to get to our Dream Team status. Each one of us made a conscious effort to reach out and share of ourselves. Each one of us was determined to produce exceptional work and communication was a key element of achieving that. I have been inspired by these women that I have worked with. I have laughed, been moved and been brave with them.  I shall be truly sad when this project is over and eternally grateful for the great experience. #OneTeamOneDream

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Over My Shoulder


I was in high school before I realized how much I love history. Even though I read many historical adventures and would get so caught up in stories that I would find myself being moved in ways movies and television could, I never attached that excitement to any history I ever learnt in school. There was a separation of story and history until I ended up with a history teacher who was so gifted at bringing history to life that I didn’t even really feel as though I was in class.

What has taken a while to sink in is that history is not just about other people’s stories and what they might mean, but it is also about my own stories (along with people around me) and how what I have done, thought and felt in the past is something that I should not only want to record, remember and recognize but also find importance in. In 2013, I started a new approach to beginning my year. Since then, I have given my year a theme, encapsulated in three words. In order to better think on what I would like to make as my theme for next year, looking back at where I have been is invaluable. So, I am taking a moment to take a look at how 2016 went – to learn, to appreciate and to give myself a pat on the back where needed.

Throughout my year, I continued to be amazed by and grateful for the people I crossed paths with – friends, strangers and those in between. It may have been someone telling me not to give up at moments when the thought was threatening to become action. It may have been someone sharing words of wisdom that kept me and my fear, anger or ego acting out irrationally.

In 2016:

  • I moved to a new neighborhood. This was a big deal as I had lived in the same neighborhood for 16 years (my husband had been there for 20), we had many friends that lived conveniently close and more amenities than we knew what to do with. I miss it all AND I am excited about our new path forward.
  • A college friend invited me to take cello lessons with her and another friends and I said yes. We love it – we dream big and take small steps every week toward living those dreams. I know those around us, who get to hear us practicing, hope that we live those dreams sooner rather than later.
  • I was accepted into New York Community Trust Leadership Fellows, a program in nonprofit leadership that has both expanded my mind and exposed me to some truly inspiring, passionate and motivating people and organizations.
  • I had great conversations with high school students, college students and fellow professionals about forensic accounting, careers in accounting and working to do what we love, even when we have doubts about it.
  • I was part of a very exciting launch of the New York State Society of  CPAs Women’s Initiative and, at the end of the year, I became the Chair of the NYSSCPA Diversity and Inclusion Committee. Through the efforts and enthusiasm of my colleagues and the NYSSCPA, I am fortunate to be involved with such important initiatives and committees.
  • I have seen friends stand up for what they believe is right; I have experienced my communities come together in ways that renew my belief in humanity; I have applauded the sheer awesomeness of my people!

The night of 31 December 2016 turned out to be an incredibly windy one. My husband and I had planned on walking around the neighborhood, discovering the various New Year’s Eve celebrations in our new space. However, gale force winds led to a change of plan (isn’t that how life works?) We made dinner and spent the evening talking, laughing and watching various celebrations on television. I made sure to dance before and after midnight

Growing up, my father gave me a diary for Christmas, every year. I was always excited to get mine and, even as I moved away for college and started living away from home, I still got my diary. In yet another chapter of – Parents are Sneaky and Wise – I have discovered the power and importance of being able to look back and how much that helps in looking forward. So, farewell 2016! I am now turning my head to look ahead to 2017. Hello!


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Communications Addendum


I was just in the Dominican Republic on a birthday/honeymoon/Thanksgiving trip. They say that people don’t do it well, but I think that we are doing a great job of multitasking vacations. However, I digress, as I am wont to do.

My husband lives for surfing. He checks the weather, daily, to see how it will affect the waves. He goes surfing, in the dead of winter, in New York City and, if that isn’t dedication, I don’t know what is. I get frostbite just thinking about it. When we travel, we often look to go to places where he can surf and, while he is surfing, I either go for a run or I take a surfing lesson.

During our multitasking vacation, I took a lesson. The lesson started out on the beach, with a session on technique. That went very well; it is very easy to surf on an immobile board that sits on sand. After this session, we were then each sent out with a board and an instructor. In addition to the challenge of keeping water out of my nose and mouth and, of course, trying to ride the waves, while standing on my board, I had to figure out how to communicate with Francisco, my instructor. My Spanish does not even qualify as rudimentary and, even though Francisco’s English was decent, I managed to do odd things on the board that he struggled to explain. Instead of giving up on me, he called on his co-instructors to bring together what English each knew. And they came up with a complete critique of my surfing technique, or lack thereof. My ego could have done with less resourcefulness, but my drive to succeed on the board appreciated it. The collaboration of these men was able to cover a lot of issues and, in no time, I was standing on my board and feeling rather accomplished.

Francisco, reinforced, for me, the power of collaboration, effective communication and, without a doubt, of having someone find you the perfect wave to ride. Gracias!

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